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Terms & Conditions

1. Acceptance of Terms

Welcome to Clinical Diagnostic Laboratories ("we," "us," or "our"). By accessing or using our services, including our website and any related applications (collectively referred to as the "Services"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Services.

2. Services Offered

Clinical Diagnostic Laboratories provides comprehensive diagnostic testing services including, but not limited to, blood panels, allergy tests, COVID tests, and Influenza tests. These services are available at our two separate locations: 2 Pidgeon Hill Dr., Suite 150, Sterling, VA 20165, and 44355 Premier Plaza, Suite 240, Ashburn, VA 20147.

3. Test Accuracy and Interpretation

While we strive to provide accurate and reliable test results, it is important to note that medical tests may have limitations and potential variations. Test results should be interpreted by qualified medical professionals, and we strongly recommend consulting a healthcare provider for accurate diagnosis and treatment recommendations based on the test results.

4. Privacy and Data Security

We are committed to protecting your privacy and the security of your personal and medical information. Our Privacy Policy outlines the types of data we collect, how it is used, and the measures we take to safeguard your information. By using our Services, you agree to our Privacy Policy.

5. Payment and Billing

We offer various payment options for our services. Payment details, including pricing and payment methods, are available on our website and will be provided during the checkout process. Any additional fees, taxes, or charges associated with the services will be clearly communicated.

6. Appointments and Cancellations

Appointments for tests are subject to availability and can be scheduled through our website or by contacting our customer service. If you need to cancel or reschedule an appointment, please provide notice in advance according to our cancellation policy, which will be communicated during the appointment scheduling process.

7. Test Preparation Instructions

Specific tests may require certain preparations, such as fasting or medication restrictions. Customers are responsible for following these instructions to ensure accurate test results.

8. Turnaround Time for Results

We strive to provide test results within a specific timeframe. However, factors such as test complexity and demand may impact the turnaround time.

9. Refund and Return Policy

If services are paid for but not utilized, our refund and return policy applies. Details can be found on our website or obtained by contacting customer service.

10. Communication Channels

For inquiries, support, or appointment scheduling, contact us via email, phone, or our designated customer portal.

11. Insurance and Coverage

Information about insurance coverage, billing procedures, and reimbursement for services covered by insurance can be found on our website or by contacting us directly.

12. Laboratory Accreditation and Certifications

Clinical Diagnostic Laboratories maintains specific accreditations and certifications that demonstrate our commitment to quality and accuracy.

13. Health and Safety Measures

To ensure a safe testing environment, we adhere to rigorous health and safety protocols for the protection of both patients and staff.

14. Dispute Resolution

Any disputes will be resolved through mediation or arbitration, with the applicable jurisdiction specified.

15. Legal Disclaimers

Our services are for diagnostic purposes only. Customers should consult healthcare professionals for medical advice and treatment.

16. User Accounts (if applicable)

If you create a user account on our platform, terms related to account creation, management, and security apply.

17. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Virginia, without regard to its conflict of laws principles.

18. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or our Services, please contact us at:

Clinical Diagnostic Laboratories
2 Pidgeon Hill Dr., Suite 150, Sterling, VA 20165
44355 Premier Plaza, Suite 240, Ashburn, VA 20147
Phone: (703) 430-1111
Fax: (703) 722-3890

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